Farmers Mill, a brand under the parent company “Wholesome Harvesting Company”, is committed to protecting the privacy and security of the personal information shared by its customers on its platform. The registered office of Wholesome Harvesting Company is located at EMERALD HILLS, Sector 65, Gurugram. Our platform, accessible via https://farmersmill.in/, is designed to provide a seamless and secure experience for all users.
We are dedicated to maintaining the highest standards of security to safeguard your transactions and personal information. By using our platform, you agree to the collection, storage, and use of you
Collection of information:
When you register on our platform and/or use our services, we collect certain personal information to provide you with a personalized and efficient experience. This information includes, but is not limited to:
(a) Your name, email address, password, IP address, billing address, shipping address, and other relevant details.
(b) Your content, including messages, images, videos, and feedback, that you upload, post, or share on the platform.
(c) Any information you provide while availing customer support services.
(d) Information you choose to sync, import, or upload from the device on which the platform is being used.
All information disclosed by you on the platform is deemed to be shared willingly and without any coercion. The Company shall not be held liable for the authenticity, genuineness, misrepresentation, fraud, or negligence of the information provided by you.
In addition to personal information, the Company may collect non-personal information related to your activities on the platform, including:
- SDK/API/JS code version, browser type, internet service provider, and operating system.
- Cookie information, timestamp, application identifier, and application version.
- Device-specific information such as the international mobile device identification code (IMEI), terminal manufacturer, and operating system version.
- Session start/stop time, location, language, time zone, and network state (WiFi, etc.).
This non-personal information is collected to enhance your experience and improve the functionality of the platform.
Usage of Information:
The information collected by the Company is used for the following purposes:
- To facilitate your registration, login, and account management on the platform.
- To verify your identity directly or through third-party services.
- To provide and improve the services offered on the platform.
- To remember your personal information, so you do not have to re-enter it during subsequent visits.
- To understand your preferences and customize your experience on the platform.
- To provide personalized suggestions and services tailored to your needs.
- To communicate with you via email, phone, or other modes of communication regarding the services, updates, or other products offered by the Company.
- To respond to your comments, queries, reviews, and requests for customer support.
- To enforce important notices, updates, or changes to the services, platform, or terms/policies governing your relationship with the Company.
- To detect, prevent, and protect against errors, fraud, or other prohibited activities on the platform.
- For internal purposes such as auditing, data analysis, and research to improve the platform and services.
- For promotional and marketing purposes, subject to your consent.
- To share information with third-party service providers or group companies in the course of providing services through the platform.
- To ensure the security and integrity of the platform and its users.
- To transfer data to regulatory or other authorities as required by law.
Collection of Information by Third-Party Sites and Advertisers
While using the platform, you may encounter links to third-party websites or applications not operated or maintained by the Company (“Third-Party Sites”). The collection, storage, processing, and handling of your information by such Third-Party Sites are governed by their respective privacy policies and terms of use.
The Company is not responsible for the security, privacy practices, or content of these Third-Party Sites. We expressly disclaim all liabilities arising from the use of such Third-Party Sites and encourage you to review their privacy policies before sharing any personal information.
Management of Cookies
A cookie is a small amount of data downloaded to your computer or device when you visit the platform. We use various types of cookies, including:
- Functional Cookies: To remember your actions and preferences (e.g., login details, region selection).
- Performance Cookies: To analyze how you use the platform and improve its functionality.
- Advertising Cookies: To deliver personalized advertisements based on your interests.
- Social Media/Content Cookies: To enable integration with social media platforms.
Cookies enhance your browsing experience by allowing the platform to remember your preferences and trends. The duration for which a cookie remains on your device depends on its type:
- Session Cookies: Last until you stop browsing.
- Persistent Cookies: Last until they expire or are manually deleted (typically between 30 minutes and two years).
You can control and manage cookies through your browser settings. However, disabling or blocking cookies may negatively impact your user experience and limit access to certain features of the platform. Please note that blocking cookies may not completely prevent the sharing of information with third-party advertising partners.
Security
The Company employs reasonable security measures, including those mandated under applicable laws, to protect your data and information. We have implemented safeguards to prevent unauthorized access and unlawful interception of your information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security. You acknowledge the inherent risks of providing information online and agree not to hold the Company responsible for any breach of security or disclosure of personal information, except in cases of gross or willful negligence.
As a user, you play a crucial role in maintaining the security of your information. You must not share your username, password, or other account details with anyone. By accepting this Privacy Policy, you agree to exercise utmost confidentiality regarding all data accessed through the platform and refrain from misusing or disclosing it in any manner inconsistent with this policy.
